Utilities

Digital Signage | Background Music | Audience Detection and Analytics | Visitor Counting | Queue Management | Loyalty | Interactivity | Intellingent Vending | Pro Active Site | Mobile | Intelligent Shop | Branch Remote Management | CIM – Customer Interaction Management | Solution Benefits

Digital Signage

It is used for information on available services.  It is sometimes used in conjunction with Queue Management.

Background Music

It is used to setting-up a warm and pleasant atmosphere. It may include institutional, information or marketing spots. The solution is also available for the institution’s website.

Audience Detection and Analytics

The solution shows whether Customers passing by are attracted by the outdoor window displays and allows them to be segmented. This solution is normally used in conjunction with Digital Signage.

Visitor Counting

The solution shows the input and output flows of Branches.

Queue Management

The most common Queue Management configuration is the standard one. Queue Management comes often together with Digital Signage.

Loyalty

Depending on whether it is a case of sectors (Utilities) with or without competition, customer loyalty can be understood as a process of communication and proximity or also as a classic case of customer loyalty.

Interactivity

Various solutions are available as interactive windows for outdoors and indoors, kiosks, interactive tables, interactive floor, interactive showcases, directories and robots.

Intelligent Vending

Some examples are Invoice/bills payments and Topping-up. We develop tailor-made projects for the area of Utilities.

Pro Active Site

Depending on whether the sectors have competition or not, the website can be an important element in the process of communication and proximity with Customers or also an important sales tool.

Mobile

Depending on whether the sectors have competition or not, mobile campaigns can be an important element in the process of communication and proximity with Customers or also an important sales tool. They include card virtualisation and payments.

Intelligent Shop

It makes possible to set up tailor-made campaigns which are adjustable in real time. The campaign is initiated by attracting Customers to the windows and lasts while they are in the Shop/Branch.

Branch Remote Management

The solutions provide a set of indicators that enable central administration to get to know the Branch operation. These indicators can work as decision support, in terms of optimising the operation of the Branch network regarding sales, human resources and even location.

CIM – Customer Interaction Management

The main goal is performing multichannel Real-time Campaign Management.

Solution Benefits

Find out more about the solution benefits.

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